New Father -
Supermarket Queues
 The Supermarket Queue
The British are famed, across the world, for being the only nation that bothers to form an orderly line, ever. We’re fantastic at it – from the early years of lining up ready to go back to class after our lunch hour, to the quintessential ‘waiting for a bus’, and even the often painful ‘waiting to be served in a pub’, we just love to stand in line and, for the most part, most people know the rules and stick to them. Our European cousins think we’re mad. The Spanish, for example, will ask who is last in line, ‘la ultima?’ on the surface recognising that there is a first-come-first-served policy in order, until the realisation that it’s young Pablo serving and as they know each other, (just) then that’s enough of an excuse to shout out a request and bugger who else has been waiting longer. The Germans will pre-meditate the chance that they might require a selection of sausage meat from the deli later that morning and will have therefore left a towel in front of the market stall to indicate their (possible) intentions and will expect everyone else to honour this unspoken code, should they arrive, the French will enter the arena late, make a big fuss about a particular type of cheese and proceed to ignore the queue completely and demand they are served next. The Italians will be well-dressed and apologetic in their demeanour, but this is, in fact, a tried and tested tactic to bypass the entire queue and get right to the front – leaving onlookers less upset about the realisation that they’ve been jumped and more in awe about how anyone can wear so much red leather and still look so cool….
But my gripe isn’t with queue-jumpers, or the Germans. Far from it, in fact, if you’ve got the balls, go for it – the British are too ‘polite’ to actually say anything accusatory against you, so if you can handle getting ‘evils’ from Rosemary (aged 79 from Kent) then you’ll get away with it.
No, my problem is with what goes through the mind of people when they are in a queue in a superstore…. You’ve queued up. You’ve waited patiently for the inch of space to reveal itself on the conveyor belt so that you can begin to unload the United Nations Aid package-sized trolley you’ve filled for one week’s baby consumption and you’re a man possessed – balancing a bunch of spring onions on top of cans of baked beans, a cucumber, a tub of hummus and some broccoli…with a grizzly young baby perched in a baby seat – you want this experience over with, as quickly as possible. But you see, the person in front controls you. They were there first and they ‘enjoy’shopping – a chance to get out, a chance to chat with the checkout girl, a chance to upset the balance between a successful pain-free shopping experience with a young baby and the power to turn said experience into a complete and utter nightmare! I’m talking about the ‘dawdler’, the scatty consumer, the total idiot-shopper who, having stood in a queue for the best part of twenty minutes, who has packed his or her bags with such lethargy that you’ve contemplated giving them a/ mouth-to-mouth resuscitation or b/ a hand at packing just to make your shopping experience slightly more bearable…despite all this time they’ve had to contemplate the capitalist tendencies of the supermarket chain, despite the fact that they shop here every bloody week, and despite the fact that it is regarded as common knowledge that you have to pay for the goods – only then, only at the post-packing stage does it dawn on them that they need to splash some cash. As an infuriated onlooker you are subjected to the search for the purse/wallet, eventually found, there is the hunt for the exact money - not enough…we now enter the esoteric realm of the payment card. It only takes four numbers. FOUR NUMBERS! To master the black art of chip & pin but can he remember them? Can he bollocks. Three failed attempts to enter less digits than a date of birth and the search continues for a cheque book…. Eventually the shopping is paid for and the customer is prepared to leave, but jut to add insult to injury, during the whole payment debacle, the last items of shopping were not in fact bagged but instead had been wallowing in the packing area wondering if they’re ever going to be taken to their new home….a million years later he or she is packed and you are now the ‘chosen’ customer. By this stage your baby is blue with rage, you’ve already dipped into the Petit Filou, the breadsticks and the bottle of Vodka and you’ve contemplated smashing a butternut squash over the ‘dawdler’s’ head… Shopping is a killer. Be warned.
Jon Smith
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